What data we collect
We collect your name, address, telephone number and email address. We may also collect other information relevant to your booking.
Why we collect data
We collect this data to inform you of our services and enable you to assemble the relevant information for your possible booking and to establish a contract between ourselves and yourselves for the actual booking.
What we do with the information we collect
We collect this information so we are able to understand your needs and provide you with the right service required for your booking.
Some of your data will be shared with our caterers and entertainments team. The information shared is however minimal.
When making a booking you will receive a copy of the data that we collect.
If you are happy for us to send you further information after your party and you have given us permission to do so we will send you details of new products, special offers or other information which may be of interest to you using the email address which you provided.
We may also from time to time use your information to contact you for marketing purposes. We may contact you via phone, email or mail.
How we protect your personal data
We know how much data security matters to all our customers. With this in mind we treat your data with the upmost care and take all appropriate steps to protect it. In order to prevent any unauthorised access, we have measures in place to secure the information online.
Access to your personal data is password protected.
How long we keep your data
Data is kept for 6 years from the end of the last company financial year. This information is retained according to the requirements of HMRC
You have the right to request:
Access to the personal data we hold about you. Any access request may be subject to a small fee.
The correction of your personal data when incorrect, out of date or incomplete.
That we stop using your personal data for direct marketing
That we stop any consent-based processing of your personal data after you withdraw that consent.
Whenever you have given us your consent to use your personal data, you have the right to change your mind at anytime and withdraw that consent.
You have the right to stop the use of your personal data for direct marketing purposes at any time. You can write to us or email us here. You can also click the unsubscribe link on our emails.
In cases where we are holding your personal data on the basis of our legitimate interest, you can ask us to stop for reasons connected to your individual situation. We must then do so unless we believe we have a legitimate overriding reason to continue holding your personal data until the issue is resolved.
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