It is important for us that we make your time on the river as enjoyable and relaxing as we can. We want everyone to feel comfortable and safe, for this reason, we would ask you to consider the following information:
We will continue to make sure all our vessels are very well ventilated with lots of fresh air.
Our crew will continue with extra cleaning and hygiene routines onboard each vessel between sailings.
We strongly advise you to book your tickets in advance, to avoid disappointment. We are unable to guarantee travel on the day.
All payments should be made by card. We do not carry any cash on our vessels or at the pier.
Please do not travel if you feel unwell.
We advise all visitors to continue to support track and trace work and register their presence on-site using the NHS COVID app.
Screens will remain in place on the vessel bar areas.
Please consider wearing a face covering in busy and enclosed areas. The wearing of a face covering will be a matter of personal choice.
Please observe signage onboard.
Please allow space between passengers and preferably meet others outside.
Our crew are unable to enforce social distancing so please be considerate to fellow passengers and staff.
Please check our website and social media for updates.